 Resources for Your UsersCommunications, training, and support resources for your deployment Optimizing your users' experience when switching to Google Apps is critical for a successful
deployment. Our resources for users can help.  Get help with planning and executing your communications, training, and support activities.
 Spruce up your communications and training materials with these visual elements.
  Communicate to your users
It's important to let your users know why and when you're switching to Google Apps. Use our communications templates to help them understand the benefits to your organization and get them excited about the change before it happens.
 Communications templates
Email, intranet posting, and poster templates to announce the switch to Google Apps and keep users up-to-date. Provide users with online training resources
Keep users productive during the transition by providing them with self-help resources online. Use our ready-to-use Google Apps Learning Center or customize it for organization. Or, build your own site with our user guides, e-learning videos, and tips & tricks.
 Ready-to-use Learning Center
Point your users to this public site, which includes user guides, e-learning videos, tip & tricks guides, and more.  Customizable Learning Center
Use our site template to quickly customize the Learning Center just for your organization. Includes user guides, e-learning videos, tips & tricks, and more. Note: The following resources are on the Learning Center site; use them only if you want to post them on your own site:
 User guides
Give your users these getting started, quick reference, and switch guides to help them learn their new applications. Interactive user guides
Provide these fun, interactive overviews of Google Apps services.  Training videos
Help users get up to speed on Google Apps quickly with these targeted training videos.  Tips & tricks guides
Make sure your users get the most from Google Apps with these concise tips & tricks guides. Post them all on your resources site or send them to users on a regular basis. Provide additional training and support to users
Complement online resources with professional training, make sure users know where to find reference information in our Help Centers, and support them with a trained Helpdesk staff.
 Professional training
Provide high-quality, expert training for your users from one of our Google Apps training partners.  Product Help Centers
Point users to our Help Centers for all the details about using Google Apps and to troubleshoot problems.  Google Apps YouTube channel
Official Google videos covering a wide range of topics. Many are captioned, so they're a great resource for non-English speakers and the hearing impaired. Helpdesk training resources
Make sure your Helpdesk staff are ready to support your Google Apps users |
User Resources |
